Ten emerging Enterprise 2.0 technologies to watch
By Dion Hinchcliffe ZDNet.com
By Dion Hinchcliffe ZDNet.com
Summary: Two significant and closely related trends in enterprise computing this year are the growth of Software-as-a-service (SaaS) and social computing. By most accounts, both are gaining ground fairly rapidly while still not being used for core business functions or mission critical applications in most large firms, at least not yet.Here's a breakdown of what Enterprise 2.0 technologies and products to watch this year.
I expect to see a new wave of unified communication products that include Enterprise 2.0 as a first class citizen. Two significant and closely related trends in enterprise computing this year are the growth of Software-as-a-service (SaaS) and social computing. By most accounts, both are gaining ground quite rapidly while still not being used for core business functions or mission critical applications in most large firms, at least not yet.
The reality is that broader social and cloud computing trends continue to evolve faster than most enterprises are able to absorb. It may be years before many organizations are comfortable with and ready to adopt either of these technologies strategically despite apparent benefits.
However, that doesn't mean that it's not important for organizations to closely track both of these leading computing trends (both have solid double digit industry growth) and understand the emerging technologies that are likely to shape their use in key business functions in the near future. In fact, quite the contrary, particularly when it comes to Enterprise 2.0.
The potential overall impact of enterprise social computing (aka Enterprise 2.0) is significant for most organizations, at least in the medium term. The business functions that are likely to be affected and transformed by these new social business models (and its associated delivery model, SaaS) includes general purpose communication and collaboration, product development, customer relationship management, marketing, operations, and business productivity solutions. And certainly, ad hoc use and early adopters have already being doing this for years, but as we'll see, many Enterprise 2.0 technologies are only now becoming a reality. What then, are the areas to watch and build competency in this year?
The reality is that broader social and cloud computing trends continue to evolve faster than most enterprises are able to absorb. It may be years before many organizations are comfortable with and ready to adopt either of these technologies strategically despite apparent benefits.
However, that doesn't mean that it's not important for organizations to closely track both of these leading computing trends (both have solid double digit industry growth) and understand the emerging technologies that are likely to shape their use in key business functions in the near future. In fact, quite the contrary, particularly when it comes to Enterprise 2.0.
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